Privacy Policy

1. How we use your information

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which we collect personal data from our website. We need to provide this information to make sure you know how we process any information collected by us and is in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2017 (GDPR) and ICO (Information Commissioners Office) guidance.

The information we collect applies to:

  • Visitors to our website
  • Information provided through filling in forms on www.austinleisure.co.uk (our site)

2. Visitors to our website

When a user visits www.austinleisure.co.uk we collect standard internet log information and details of visitor patterns. We do this to find out things such as the number of visitors to different parts of our website and this tells us the information that is useful. We do not collect any information that identifies an individual. Some tools we use allow us to find out the company information of who owns the IP address that visits our page. This allows us to better tailor our service to customers. We do not collect personal information through our website.

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below.

3. The cookies used by Austin Leisure

Cookies are small electronic files that are placed on your computer when you visit a website. They are often needed to ensure that the website works efficiently.

4. You can opt out of Cookies

You can refuse the use of cookies on this website by refusing to opt into their use by the cookie settings if asked,

Alternatively you can refuse the use of cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You can also delete cookies by clearing your browsing history (this will depend on your browser).

Websites which are linked to us may also be using cookies. If you have any concerns you should contact the third party website for more information.

Helpful Links

To opt out of being tracked by Google Analytics on all websites http://tools.google.com/dlpage/gaoptout.

5. People who request information on our services

Austin Leisure hold the details of the visitors who request information on our services and products. These details may be used to contact these people at a later date.

Any information or statistics relating to our business that we disclose to others shall not identify any visitors personally. We may, for example, perform statistical analyses of the behaviour of the users of our website in order to measure interest in the various areas of our website.

In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Austin Leisure or its assets are acquired by a third party, personal data held by it about its customers, will be one of the transferred assets.

We will use this information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Austin Leisure, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will not pass on or sell your personal information to a third party.

6. Where we store your information

We store data in on-premise database systems or initially from via our websites contact request systems. We adopt the
Information Commissioners approved measures and therefore ensure that personal data is held in compliance with European data protection regulations.

We take all reasonable steps to ensure that your data is stored and processed securely in accordance with this policy.

By submitting your personal data you agree to this transfer, storing and processing of your information.

Unfortunately the transmission of information via the internet is not completely secure. We will do our very best to protect your personal data, however we cannot ensure the security of your data transmitted to our site. Any transmission is at your own risk.

7. Your right to access personal information

You have the right, on request, to receive a copy of the personal information that we hold about you. You have the right on request:

  • to be told for what purpose the personal information that we hold about you is being processed
  • to be told how long we intend to keep the personal information that we hold about you
  • to rectify the personal information that we hold about you
  • to have the personal information that we hold about you transferred, in an electronic format, to you for sending to another data controller (data portability)
  • to restrict the processing of the personal information that we hold about you
  • to have all of the personal information that we hold about you removed from our database and any of our third parties informed of the removal request (right to be forgotten)
  • to be given a description of the personal information that we hold about you and the recipients to whom it may be disclosed
  • to have communicated in an intelligible form the personal information that we hold about you and any information available as to the source of the data

8. Changes to the Privacy Policy

In the future, we may need to alter or amend this Privacy Policy. All changes will be posted on this page on this website. This Privacy Policy was last updated on 24 May 2018.

9. How to contact us

If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out on our Site.

If you're not satisfied with our response to any enquiries or complaint or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO) by:

  • writing to: Information Commissioner's Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF;
  • calling: 0303 123 1113; or

submitting a message through the ICO's website at: ico.org.uk